Shipping

Shipping Policy

Thank you for visiting and shopping at Cats N Dogs Ireland. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

A small selection of products are 10 business days shipping, this is indicated in the product description.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

We currently only ship within Ireland.

Shipment method Within Ireland – Estimated delivery time – Shipment cost
Anpost trackable insured – 3-5 Working days – flat rate 8.99 Euro.

Delivery delays can occasionally occur, we ask that you wait 5 working days before contacting us.

Cats N Dog Ireland generally ships to Ireland, we can on request consider other areas.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Cats N Dog Ireland is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. As all orders are shipped trackable and insured.

Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.